Contact us today 703.467.8600
Case Study

Onboarding Multiple Audiences

Industry

Unique Project Aspects

The Challenge

This particular workgroup lacked formal onboarding programs or learning materials for the three roles in their department. They relied heavily on peer learning and a mix of existing training options developed for other audiences.

The Solution

Our client asked Lumious to analyze and design an onboarding program for three audiences within a single business group. Lumious knew that training material was not meeting the needs of THESE learners, which led to disengagement and no knowledge transfer.

Lumious conducted an in-depth program analysis of the three audiences to determine what new hires needed to know and do to be successful in their new positions.

Our learning experts utilized that information to create a large-scale, formal onboarding program for the group. Using current best practices in onboarding, Lumious proposed multiple learning methodologies including ILT/VILT, eLearning, job aids, and formalized job shadowing to create a rich program to connect, foster, and support new hires.

The Results

The proposed program developed by Lumious provided 55+ modularized learning options in 6 different modalities that could be combined into customized learning paths for learners in all three audiences. ILT/VILT course time was reduced by more than 40% when adjusted for these audiences and by utilizing on-demand eLearning options. When fully implemented, the program will reduce ramp-up time for new hires to 1-2 months instead of the previous 3-6 months.

Want to talk to a Lumious expert?