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Case Study

Regional General Manager Training


Unique Project Aspects

The Challenge

Our client noted a lack of consistency and excellence for their regional General Managers across their locations. Training was not mandatory and previously didn’t link closely to success metrics. Our client needed to redefine the reputation of their learning and create impactful change.

The Solution

Lumious created a dynamic and experiential 2-day instructor led program that engaged learners using real-life scenarios along with practical applications. Easily accessible pocket reference materials were a unique addition to providing helpful tips for on-the-go managers.

The Results

The learning program developed by Lumious provided increased training engagement and participation among owners and their regional general managers. This has changed the client’s mindset and opened the door for additional training opportunities.

The ease of use of the pocket cards has resulted in managers using them as intended.  They can access leadership reinforcement on demand, which has increased overall leadership engagement.

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