Home Frequently Asked Questions

You may utilize Cisco Learning Credits to leverage your training requirements with Lumious. To begin the process, please contact your representative directly, or if you don’t have one, please email us at sales@lumious.com.

Yes. Lumious delivers private courses to organizations globally. We can customize any course to ensure it covers the topics that your company is specifically interested in.

Lumious confirms the publicly scheduled courses two weeks prior to the start date. Please contact our Registration Department at 703.467.8600 or via email at sales@lumious.com with any questions about a specific class.

If you have problems while registering or wish to check on the status of your registration, please contact our Training Staff at sales@lumious.com or by phone at 703.467.8600.

Generally, class logins are received three business days prior to the class start date.

Different courses provide different formats for the courseware. At the time of registration, you will be notified of the format of your courseware.

No. The classes offered do not certify any attendee. Attending a course will assist you in preparing for a certification exam. Individuals must pass associated exams in order to be certified in any field of study.

No. Lumious is partnered with other learning organizations, and this allows us to offer all classes, even if it may not be listed on our website at the moment. If there is a particular course you are interested in and you do not see it listed on our site, contact us at sales@lumious.com or by phone at 703.467.8600.

First, make sure you click on the “Register Now” link to view dates. If you have done this and there are no dates listed there, that does not mean we do not offer the course. It simply means that the schedule has not yet been updated or the immediate interest is less than normal. If there is a particular course you are interested in, contact us at sales@lumious.com or by phone at 703.467.8600.

For more information on our class cancellation policy please review our policies and disclaimers.

No. Lumious is a non-degree granting institution and does not offer any financial aid or tuition assistance.

Please direct all comments, compliments, and questions to our Webmaster at webmaster@lumious.com.