In our third episode we deep dive into what life is like as a SME, both customer-facing and corporate. Jeremy and Tara both came from a SME background, so they share what their day to day life was like in their previous roles, and how that affects their view on training. They also end the episode with our first iterations of “Tales From the Field,” where Jeremy tells a real story of when he was an installation technician in a rural county in his home state. Trust us, you do not want to miss this one.