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Leading Virtual Teams *

Delivery Formats


Course Overview

Leading virtual teams is a complex blend of skill, knowledge and technology. While many organizations choose to focus primarily on the technology, the reality is that 90% of a virtual teams success is dependent on dynamics rather than just tools. Virtual teams have the same challenges as face-to-face teams with the additional constraint of overcoming time and geography challenges. It is the leader’s responsibility to quickly, accurately and confidently diagnose the environment and take deliberate action to keep productivity on track. This requires a clear understanding of both team dynamics and the virtual environment.

This fast-paced hard-hitting program is based on current research and industry best practices. It is designed to provide leaders with critical tools to help manage their virtual communities and to maximize results. Key topics include: principles and players, clarity of purpose, norms and relationships, communication, performance management, managing integration and change, team tools, resolving conflict, and leveraging.