This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.
Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.
The software applications that are covered in this course include:
Upon completing this course, the student will be able to meet these objectives:
Module 1: Tools for Managing UC Collaboration
Module 2: Unified Communication Manager 12.5
Module 3: Gateway
Module 4: Cisco Emergency Responder (CER) 12.5
Module 5: Cisco Unified Communications Mobile and Remote Access (MRA)
Module 6: Integrating Cisco Unified IM and Presence 12.5
Module 7: Integrating Cisco Unity Connection 12.5
Module 8: Cisco Meeting Server (CMS)
Module 9: Cisco UCCX
Module 10: Cisco Paging Server (InformaCast)
Module 11: Troubleshooting
CUCM Labs
Unity Connection Labs
Cisco Unified Communications IM and Presence (IMP) 12.5
Cisco Unified Contact Center Express (UCCX) 12
Cisco Meeting Server (CMS)
Cisco Paging Server
Cisco Emergency Responder (CER) 12.5
Cisco Mobile Remote Access (MRA)