Administering Video Devices, WebEx Teams, Users, and WebEx Boards Registered in the Cisco Cloud (CLOUD-CONFT-CT)

Course Overview

This is a five-day Cloud Conferencing instructor-led course where students will learn how to Provision, Manage, and Register Telepresence Endpoints in the WebEx Cloud. Students will also learn how to migrate their existing On-Prem Devices to the Cisco Telepresence Cloud. Students will also learn to integrate Hybrid Mesh Nodes, Hybrid Calendaring, Hybrid Security, and WebEx Teams with their existing Infrastructure.

5 days
Learning Credits: 
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  • Upon completing this course, the student will be able to meet these objectives:

    • Student will learn how to Provision and Manage Video Endpoints in the Cisco Cloud
    • Students will also learn how to Deploy Hybrid Call Service for WebEx Teams Users and WebEx Video Devices
    • Students will learn how to Configure the Hybrid Video Mesh Nodes for Cloud Conferring
    • Students will learn how to Configure the Cisco Directory Connector and Synchronize Active Directory Users
    • Students will learn how to Integrate Microsoft Exchange, Office 365, or Google Calendar
    • Students will use Hybrid Calendar Service to schedule meetings
    • Students will learn how to Integrate Cisco WebEx Hybrid Data Security
    • Students will learn how to Integrate Cisco WebEx Hybrid Message Service to Integrate your existing Jabber and IM&P Infrastructure
    • Module 0: Introductions
    • Module 1: Overview of Cisco Cloud Registered Endpoints
      • DX 70/80
      • SX 10/20/80
      • Room Kit Mini
      • Room Kit
      • Room Kit Plus
      • Room Kit Pro
      • Room 700
      • WebEx Board
      • Desktop Pro

      Module 2: Configure WebEx Control Hub and Registering Endpoints

      • Network Assessment and Provisioning
      • Cisco WebEx Control Hub
      • Cisco WebEx Control Hub Pro Pack
      • Creating Cisco WebEx Sites
      • Integrating Cisco WebEx with Active Directory
      • Managing User and Features
      • Configuring Cisco Expressway Integration
      • Checking the WebEx Health
      • Integrating Cisco Unified Communications Manager (UCM) With WebEx
      • Integrating Cisco Jabber with WebEx
      • Registering Cisco Phones using WebEx
      • Register Telepresence Endpoints with the WebEx Cloud
      • Integrating On-Premise Telepresence with WebEx Cloud TelePresence
      • Registering WebEx Boards
      • Managing User and Assigned Features
      • Using Analytics for reporting on Meetings

      Module 3: WebEx Services Overview

      • Hybrid Services Overview
      • Hybrid Architecture
      • Hybrid Directory Service
      • Hybrid Calendar Integration
      • Hybrid Call Service
      • Hybrid Message Service
      • Hybrid Edge Services
      • WebEx Edge Video Mesh
      • Hybrid Data Security Service


      Module 4: WebEx Directory Synchronization

      • Enterprise Directory
      • Install Directory Connector
      • Configuring Directory Synchronization
      • Directory Connector Dashboard
      • Configuring Single Sign-On

      Module 5: WebEx Edge Connector

      • WebEx Device Connector
      • Migrating On-Premise Devices to Cloud
      • Cloud Hybrid Features to On-Premise Registered Devices
      • Using CUCM Calling for On-Premise Registered Devices
        • Call Flow Scenarios
      • WebEx Media Flows for Hybrid Devices
      • CUCM Configuration
      • Digital Signage
      • Bulk Configuration – Device Selection
      • Expressway Configuration

      Module 6: WebEx Hybrid Calendaring Services

      • Overview of Hybrid Calendar Service
      • Configuring Hybrid Calendar Service for Microsoft Exchange
      • Configuring Hybrid Calendar Service with Office 365
      • Configuring Hybrid Calendar Service for a Hybrid Exchange Environment
      • Configuring Hybrid Calendar with Google Calendar
      • Configuring Conferences using the Calendar Service
      • Scheduling Meetings with the WebEx App
      • Scheduling Meetings with the Outlook
      • Troubleshoot Cisco Calendar Service

      Module 7: WebEx Services Video Mesh

      • Overview of Video Mesh Service
      • Prepare Your Environment
      • Deploy Video Mesh Service
      • Monitoring the Video Mesh Service
      • Configuring Conferences to use the Video Mesh for Local Conferences
      • Using the Video Mesh Node for Local Conferencing
      • Troubleshoot Video Mesh Service


      Module 8: WebEx Services Hybrid Call Service

      • Overview of Hybrid Call Services
      • Integrating WebEx with Cisco Unified Communications Manager
      • Deploy Hybrid Call Service Aware
      • Deploy Hybrid Call Service
      • Deploy Hybrid Call Service for Cisco WebEx Devices
      • Troubleshoot Hybrid Call Services


      Module 9: WebEx Services Edge Audio

      • WebEx Edge Audio Features
      • Configuring Edge Audio
      • CUCM Configuration
      • Expressway Configuration
      • Call Routing from WebEx Edge Audio
      • Edge Audio Settings from Control Hub
      • Testing WebEx Edge Audio

      Module 10: WebEx App

      • WebEx Client
        • WebEx App Introduction (formerly WebEx Teams)
        • Network Test
        • Provisioning WebEx Client Features
        • Provisioning IPads
        • Provisioning IPhones
        • Provision Android Phones
        • WebEx Messaging
        • WebEx Meetings
        • WebEx Calling
        • WebEx Scheduling
        • WebEx Deployments
      • WebEx Messaging
        • Free Messaging vs Named User License Messaging
        • Creating a one on one Message Space with an Individual
        • Creating Persistent Messaging for a Group of Users
        • Adding People to the Spaces
        • @Mentions
        • Presentations
        • White boarding
        • 1 on 1 Tutoring
        • Annotation
        • Sharing Files
        • Using Spaces
        • Adding Someone to a Space
        • Change Your Status
        • Creating Messages
        • Formatting Messages
        • Manage Notifications in Spaces
        • Flagging a Person in a Message
        • Make Someone a Moderator on a Team
        • Remove Someone from a Space
        • Lock Space
        • Share Files
        • Delete a Space
        • Find People, Spaces, Messages, and Files
        • Flag Important Messages
        • Filter Your Spaces and Content
        • Delete Messages and Files
        • Leave a Space
        • Archive a Team

      Module 11: WebEx Meetings

      • Configuring WebEx Meeting Sites
      • Supported Room Systems
      • Bandwidth Requirements
      • Proximity
      • Cisco WebEx Teams Video Settings
      • Zero Touch Meetings
      • Scheduling a Meeting with Invites
      • Join a Meeting from a Cloud Registered Endpoint
      • Join a Meeting using WebEx App
      • Join a Meeting using a WebEx Board
      • Join a Meeting from an On-Premise TelePresence Endpoint
      • Join a Meeting from Jabber
      • Join a Meeting from a Non Cisco Endpoint
      • Join a Meeting from a Cisco Phone
      • Using a Video Mesh for Internal Conference Participants
      • Share Content from a Laptop on Your Room Device
      • Video Layouts
      • Screen Sharing
      • White Boarding

      Module 12: Microsoft Teams Integration with WebEx

      • Video Devices Joining Microsoft Teams Meetings
      • Video Integration for Microsoft Teams (VIMT) gateway
      • VIMT (CVI) Features
      • VIMT Gateway Calendar Service and OBTP
      • VIMT Gateway Signaling path
      • VIMT Gateway Media path
      • Microsoft Teams Interop – IVR/Direct Dial-in
      • OBTP Implementation: Shared Mode vs Personal Mode
      • Third party Scheduling Integration – Synergy SK

      Module 13: WebEx Boards 

      • Cisco WebEx Board
      • WebEx Board Capabilities
      • WebEx Board Setup
      • WebEx Companion Mode
      • WebEx Board as a Conference Solution
      • Mounting Options
      • Syncing the WebEx App with WebEx Board
      • White Boarding
      • Sharing Files
      • WebEx Board Ad-Hoc Meeting
      • WebEx Board Space Meeting

      Module 14: WebEx Hybrid Data Security

      • Configuring Hybrid Data Security (optional)
        • Hybrid Data Security Overview
        • Set up a Hybrid Data Security Cluster
        • Manage HDS Deployment
        • View Alerts and Troubleshoot

      Module 15: WebEx Compliance Features

      • Compliance Officer Role
      • Cisco WebEx Compliance API
      • Compliance Reports
      • eDiscover Download Manager
      • Compliance APIs
      • Retention Policy
      • Revoke User Tokens

      Module 16: Monitoring / Troubleshooting the WebEx Teams Service

      • Check Status of WebEx Services
      • Using WebEx Analytics
      • Monitor and Troubleshoot Meeting Quality using Analytics
      • Monitor and Troubleshoot WebEx Teams using Analytics
      • Monitor and Troubleshoot Endpoints using Analytics
      • Monitor and Troubleshoot Hybrid Services using the Expressway
      • Monitoring Endpoints
      • Troubleshooting Endpoint Registration
      • External Health Portal
      • Support and feedback through WebEx Teams App
      • Troubleshooting Cisco WebEx Teams
    • Lab 1: Initial Cisco WebEx Control Hub Organization Configuration
    • Lab 2: O365 Pre-Configuration
    • Lab 3: Configuring a Room Device
    • Lab 4: WebEx Hybrid Calendar Service
    • Lab 5: WebEx Edge for Devices
    • Lab 6: Hybrid Calling for Cisco WebEx Devices
    • Lab 7: WebEx Edge Audio
    • Lab 8: WebEx Video Mesh
    • Lab 9: O365 Integrations to WebEx App
    • Lab 10: WebEx App Client Features (optional)
    • Lab 11: WebEx Meeting Troubleshooting
    • Lab 12: Cisco WebEx Control Hub
      • Compliance Office Role
      • Generating Data for Searching
      • Compliance – Flexible Retention Policy
      • Security – Enforcing PIN Lock
      • Block External Communication
      • File Sharing Controls
      • Revoke Access
    • Lab 13: Single Sign-On (SSO) Configuration with AD FS
      • Cisco WebEx Password Reset Procedures

    Directory Connector Configuration

  • The primary audience for this course is as follows:

    • Network Video Administrators
    • Collaboration Administrators
    • Network Video Engineer
    • Voice/UC/Collaboration/Communications Engineer
    • Collaboration Sales/Systems Engineer