Cisco Meraki Network Troubleshooting (CMNT)

Course Overview

In this advanced technical training course, you’ll learn how to plan for cloud-based and hybrid network deployments and integrations using the Cisco Meraki full-stack product portfolio and Cisco on-premise managed solutions like the ISR and Catalyst products. Through practical hands-on instruction and experience, you will learn best practices for the deployment of Meraki and hybrid solutions, and be able to configure, and troubleshoot Meraki cloud-based and hybrid networks using the Meraki Dashboard and analytics as well as third-party tools.

3 days
  • After completing the course, you should be able to:

    • Design best practices into your current or planned network deployments utilizing Meraki cloud-managed solutions
    • Design best practices into your current or planned hybrid network deployment utilizing Meraki-cloud managed and Cisco on-premise managed solutions
    • Implement comprehensive Meraki product features to meet design objectives
    • Troubleshoot complex network incidents using the Meraki Dashboard and analytics and third-party tools
    • Migrate from hybrid network deployment to a cloud-managed Meraki network

    This course is ideal for those who are responsible for integrating with and migrating from Cisco onpremise networks to Cisco Meraki networks. This course is also aligned with those who regularly deploy manage and troubleshoot Meraki networks and want to deepen their technical expertise in Cisco Meraki full stack troubleshooting.

  • Introduction

    • Front Matter
    • Course Overview/Schedule
    • Student Introductions

    Best Practices for Meraki Networks

    • MX networking best practices
    • MX security best practices
    • MX VPN best practices
    • MS L2 best practices
    • MS L3 best practices
    • MR wireless best practices
    • MV video best practices
    • MT IoT best practices
    • Hybrid Cisco / Meraki best practices
    • AWS integration
    • MX AD/LDAP Integration best practices

    Packet Capture in Cisco/Meraki Networks

    Meraki packet capture

    Endpoint packet capture

    Performing a packet capture

    Capturing traffic on multiple interfaces

    Packet analysis with third-party tools

    Troubleshooting Cisco/Meraki Hybrid Wired Networks

    • Compatibility Overview
    • Troubleshooting Common Issues
    • Verifying Layer 2 Functionality
    • Verifying Layer 3 Functionality

    Troubleshooting Cisco/Meraki Wireless Networks

    • Compatibility Overview
    • Troubleshooting Common Issues
    • Verifying Access Point Functionality
    • Verifying Wireless Client Functionality

    Troubleshooting Cisco/Meraki Security

    • Compatibility Overview
    • Troubleshooting Common Issues
    • Troubleshooting Firewall
    • Troubleshooting Traffic Shaping / Content Filtering
    • Troubleshooting Authentication / Access
    • Troubleshooting Site to Site VPN
    • Troubleshooting Client VPN

    Troubleshooting Meraki Video

    • Troubleshooting Video Configuration
    • Video Troubleshooting Tools

    Working with Cisco Meraki Support

    • Licensing
    • Overview
    • New Install
    • Upgrade
    • Renewal
    • Opening a Case
    • Managing a case
    • Closing a case
    • RMA Process
    • Escalations
    • Enable Custom Feature
    • Discovery – Implement Meraki Routing best practices
    • Discovery – Implement Meraki Security best practices
    • Discovery – Implement Meraki Switching best practices
    • Discovery – Implement Meraki Wireless best practices
    • Discovery – Implement Meraki Video best practices
    • Discovery – Implement Cisco On-Premise solution configuration
    • Discovery – Integrate Meraki MS and Cisco Catalyst devices
    • Discovery – Capture and analyze packets with Meraki MS and third-party tools
    • Discovery – Troubleshoot Layer 2 issues
    • Discovery – Troubleshoot Layer 3 issues
    • Discovery – Troubleshoot access point issues
    • Discovery – Troubleshoot wireless client issues
    • Discovery – Troubleshoot security issues – firewall
    • Discovery – Troubleshoot security issues – traffic shaping
    • Discovery – Troubleshoot security issues – authentication
    • Discovery – Troubleshoot security issues – VPN
    • Discovery – Troubleshoot Meraki video issues
  • Before enrolling in the CMNT course, it is highly recommended that you have already attended and completed the ECMS1 course before attending this training. You should also have an understanding of Cisco IOS, CLI-based configuration techniques.

    Cisco IOS knowledge:

    • Navigate the different command levels of CLI configuration
    • Use show commands to understand current operation
    • Use debug commands to explore low-level operation

    Meraki knowledge:

    • Implement core configurations for a full stack solution in the Meraki Dashboard
    • Deploy foundational Meraki product features to meet basic IT requirements
    • Understand and leverage essential Meraki Dashboard tools for troubleshooting
    • Field deployment technicians
    • Network administrators
    • Help Desk Technicians
    • Pre-/Post-sales engineers
    • Service provider engineers
    • Systems engineer
    • Field Engineers
    • IT professionals