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Emotional Intelligence “Improving Working Relationships”

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Course Overview

Emotional Intelligence is a theoretical model designed to help people increase their understanding of both themselves and how they can most effectively interact with others in an ever-changing environment. Many have reported that emotional intelligence is two times more important to our success than intellectual intelligence or technical skills. When people are hired, they are expected to have the necessary skills; what makes them stand out is their emotional intelligence. This program focuses on developing an awareness of the different components of emotional intelligence and the impact of your behavior on others.