This course will help you:
- Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.
- Gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
- Prepare for the 300-820 CLCEI exam
Before taking this course, you should have the following knowledge and skills:
- Understanding of networking technologies
- Understanding voice and video
- Knowledge of Cisco collaboration core technologies
- Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
- Collaboration call control fundamentals of Cisco Unified Communications Manager
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
- Understanding Cisco Collaboration Foundations (CLFNDU)
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
This course is designed for professionals in job roles such as:
- Collaboration engineers
- Collaboration administrators