macOS Support Essentials v15 (Sequoia)

System utilities and new features in macOS Sonoma, including:

• Security and privacy enhancements
• Control Center and Notification Center
• Safari
• System extensions
• macOS Recovery
• Startup Security Utility
• The Signed System Volume (SSV)

Installation and Configuration

• Introduction to macOS
• Update, Upgrade, or Reinstall macOS
• Set Up and Configure macOS
• Use the Command Line
• Use macOS Recovery
• Update macOS

User Accounts

• Manage User Accounts
• Manage User Home Folders
• Manage Security and Privacy
• Manage Password Changes

File Systems

• Manage File Systems and Storage
• Manage FileVault
• Manage Permissions and Sharing
• Use Hidden Items, Shortcuts, and File Archives

Data Management

• Manage System Resources
• Use Metadata, Spotlight, and Siri
• Manage Time Machine

Apps and Processes

• Install Apps
• Manage Files
• Manage and Troubleshoot Apps

Network Configuration

• Manage Basic Network Settings
• Manage Advanced Network Settings
• Troubleshoot Network Issues

Network Services

• Manage Network Services
• Manage Host Sharing and Personal Firewall

System Management

• Troubleshoot Peripherals
• Manage Printers and Scanners
• Troubleshoot Startup and System Issues

• macOS familiarity
• Basic computer navigation skills
• Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

This course is intended for:

• Anyone who needs to support, troubleshoot, or optimize macOS Sequoia, such as IT professionals, technicians, help desk specialists, and ardent Mac users.