Apple: macOS

Organizations are increasingly integrating Mac computers into Windows or other standards-based network environments. But users and the IT professionals who support them can relax because Mac integration is easy.

macOS Support Essentials 11 is a three-day course that teaches the best ways to support macOS Big Sur users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.

macOS Support Essentials v12, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Monterey, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Monterey. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling, and configuring macOS Monterey to setting up network services like the Content Caching service.