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Collaboration

The Implementing Cisco Collaboration Conferencing (CLCNF) v1.0 course focuses on Cisco on-premises conferencing architecture and solutions. You will gain knowledge and skills to design and implement common conferencing deployment scenarios of Cisco Meeting Server, its integration with call control features such as Cisco Unified Communications Manager (Cisco Unified CM) …
This course will provide you with the necessary knowledge and skills to implement a complete Cisco TelePresence solution, including TelePresence endpoints, integration of premise with cloud solutions, meeting solutions, and management software. It describes Cisco business TelePresence solutions and enables students to implement and troubleshoot basic and advanced TelePresence …
The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) course focuses on the skills required for onsite support and maintenance of Cisco® collaboration endpoints and operating environments. Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify …
The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This …
The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco® PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to …
The Implementing Cisco Collaboration Conferencing (CLCNF) v1.0 course focuses on Cisco® on-premises conferencing architecture and solutions. You will gain knowledge and skills to design and implement common conferencing deployment scenarios of Cisco Meeting Server, its integration with call control features such as Cisco Unified Communications Manager and Cisco Expressway, and other …
The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. The …
The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will gain an understanding of contact center basics and describe the available Cisco contact center solutions and intended target customers. You will also …
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality. …
The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using …
June 29th at 1pm ET
Discover the power of a Cisco DevNet certification in:

Certification for the Modern Network

an upcoming webinar from Lumious

Whether you’re an experienced network engineer, a software developer seeking new opportunities, or an IT professional aiming to upskill, this webinar is a must-attend event!

Don’t miss this chance to unlock your potential and position yourself as a game-changer in the rapidly evolving IT landscape.

Register now to secure your spot and take a step towards a brighter future. Limited seats available, so act fast!

Attend for a chance to win either an associate or professional exam voucher.  Must be present during the raffle to qualify for the win.

Register now to secure your spot and take a step towards a brighter future. Limited seats available, so act fast!

Attend for a chance to win either an associate or professional exam voucher.  Must be present during the raffle to qualify for the win.

Gives Back

Lumious is excited to announce that we’re offering a free eLearning or Video development to a charity that is making a positive impact in their community.

We’ve narrowed it down to 3 amazing options, but we need your help!