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Unified Communications

Deploying Cisco Unified Intelligence Center (DUIC) 1.0 is a three-day ILT course. Cisco Unified Intelligence Center 8.0.4 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources easier on the customer and, at the same time, present a consistent user …
The Administering Webex Contact Center (AWXCC) course is a 3-day, hands-on, instructor-led training intended for administrators, team leads, workflow analysts, systems engineers, and Cisco partners requiring Day 2 support of the Webex Contact Center environment. This lab-intensive course enables learners to administer Webex Contact Center in a cloud-native environment. …
Implementing Cisco Unified Communications Security (UCSEC) v1.0 is a new 5-day ILT class designed to provide students with the necessary knowledge and skills to implement security features in a Cisco Unified Communications environment. Cisco Unified Communications support several features and mechanisms to secure voice signaling and communications and to …
In this 4-day hands-on course students will discover how to deploy Cisco Enterprise Chat and Email into an existing Packaged Contact Center environment. The course covers the details needed to prepare both CCE and ECE environments for the integration and configuration steps required to do the actual integration. Students …
This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment. Participants will gain in-depth practical knowledge …
Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course intended for system engineers and customers who will be involved with day-to-day maintenance and installation of the Cisco Unified Contact Center Enterprise (CCE) product deployed in a CVP comprehensive environment. This course gives the learner an understanding …
SIP Trunk Operations (SIPTO) is a 5-day instructor led course that is intended for Cisco collaboration administrators who need to understand the features and functionality of the SIP protocol, as implemented in Cisco’s Collaboration deployments. …
This course, Deploying Cisco Unified Contact Center Express (UCCXD) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified …
CVPD Scripting-Part2 provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications, writing a speech recognition applications, and advanced event handling. …
June 29th at 1pm ET
Discover the power of a Cisco DevNet certification in:

Certification for the Modern Network

an upcoming webinar from Lumious

Whether you’re an experienced network engineer, a software developer seeking new opportunities, or an IT professional aiming to upskill, this webinar is a must-attend event!

Don’t miss this chance to unlock your potential and position yourself as a game-changer in the rapidly evolving IT landscape.

Register now to secure your spot and take a step towards a brighter future. Limited seats available, so act fast!

Attend for a chance to win either an associate or professional exam voucher.  Must be present during the raffle to qualify for the win.

Register now to secure your spot and take a step towards a brighter future. Limited seats available, so act fast!

Attend for a chance to win either an associate or professional exam voucher.  Must be present during the raffle to qualify for the win.

Gives Back

Lumious is excited to announce that we’re offering a free eLearning or Video development to a charity that is making a positive impact in their community.

We’ve narrowed it down to 3 amazing options, but we need your help!