Professional Skills Development

Technical Communicator

In this 1 day course (or 2 half days), you will learn how to Communicate for Impact. Technical expertise is just the start—how you communicate it makes all the difference. Technical Communicator is a dynamic, hands-on course designed for engineers, analysts, and developers who need to deliver clear, compelling messages to …

Essential Communication and Listening Skills

Communicating effectively is the key to working well with others. Expressing yourself clearly and listening for the real message can prevent many problems from ever arising. Participants will learn the relevance, benefits, and need for effective listening, as well as the skills needed to be an active listener. Overcoming …

Emotional Intelligence “Improving Working Relationships”

Emotional Intelligence is a theoretical model designed to help people increase their understanding of both themselves and how they can most effectively interact with others in an ever-changing environment. Many have reported that emotional intelligence is two times more important to our success than intellectual intelligence or technical skills. …

Influencing Without Authority

We are often in situations where we need to influence results, but do not have direct authority over the person we are trying to influence. Learn to use specific techniques such as connecting, attracting, persuading, and asserting. Analyze when it is most appropriate to use each of these different …

Managing Conflict Effectively

Conflict management is one of the greatest challenges facing employees. Learn how to negotiate win-win outcomes by centering on skills that promote healthy conflict and by exploring your own conflict resolution style. This can result in a highly creative and open work environment. Participants will identify their preferred conflict …

Developing a Coaching Culture *

Our programs are designed to enable businesses to truly embed coaching as a discipline, encouraging team members to contribute the increased discretionary effort that every organization desires. We make sure our programs are shaped around some of the fundamental elements necessary for success. Those elements include: Understanding the relationship …

Executive Coaching *

Executive coaching is designed to accelerate the performance of your business executives, senior managers and new management appointees. Our executive coaching supports and encourages your business’s leaders in a safe, exclusive environment where they are encouraged and developed to realize their potential and achieve their career goals along with …

Developing Effective Leaders *

In today’s world, executives need to be able to think strategically and manage global issues with ease. This team leadership session will help leaders focus on critical leadership competencies, become more strategic in their thinking, improve their communication effectiveness, and build trust to help develop stronger relationships. This program …

Design Thinking Workshop *

Learn how to apply the Design Thinking methodology to create user-focused strategies for problem solving and solutions. …

Developing Powerful Presentation Skills *

Making presentations is a critical management skill, but one people most often fear. Participants will learn how to prepare for and deliver powerful presentations. The critical elements of effectively getting a point across to others are always the same: understanding your message, preparation, adapting to your audience, and keeping …

Professional Skills Development

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